Delivery Policy

At Ecosphere, we are committed to delivering your orders efficiently and on time. Please read the details of our delivery policy to understand how we handle your shipments.

1. Shipping Locations

• We currently ship across [India/globally]
• If your location is not within our standard shipping areas, please contact our support team to discuss potential shipping options.

2. Processing Time

• All orders are processed within 2-3 business days.
• Orders are not processed on weekends or public holidays.
• If we are experiencing a high volume of orders, processing may be delayed by a few days. We will notify you in case of significant delays.

3. Shipping Time

• Delivery typically takes 3-7 business days depending on your location.
• Delivery times may vary based on the destination and courier service. Rural or remote areas may experience slightly longer delivery times.

4. Shipping Charges

• Shipping costs will be calculated and displayed at checkout based on the size of your order and delivery location.
• Free shipping may be available for bulk orders or orders over [specified amount].

5. Order Tracking

• Once your order is dispatched, we will send you an email or SMS with a tracking number to track your shipment online.

6. Delivery Issues

• If you experience any delays or issues with delivery, please contact our support team at mail.ecosphere@gmail.com or call us at 8300809008.
• Please note that Ecosphere is not responsible for delays caused by factors outside of our control, such as extreme weather conditions, customs delays, or courier strikes.

7. International Shipping

• For international orders, shipping charges and delivery times will be calculated based on your location. Customs duties or import taxes may apply depending on the destination country, and customers are responsible for paying any such charges.

Contact Us

For any questions related to delivery or shipping, please feel free to reach us at mail.ecosphere@gmail.com or 8300809008.