Return and Refund Policy

At Ecosphere, we strive to ensure that our customers are satisfied with their purchase. If you are not entirely happy with your product, we're here to help.

1. Returns

• You have 7 calendar days to return an item from the date you received it.
• To be eligible for a return, your item must be unused and in the same condition that you received it.
• The item must be in the original packaging.
• You need to provide the receipt or proof of purchase.

2. Refunds

• Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
• If your return is approved, we will initiate a refund to your original method of payment.
• You will receive the credit within a certain number of days, depending on your card issuer's policies.

3. Shipping Costs

• You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

4. Contact Us

If you have any questions on how to return your item to us, feel free to contact our support team at mail.ecosphere@gmail.com or call us at 8300809008.